It is advisable that you print out transaction data for ALL transactions, so they can be used to trace queried transactions more efficiently. All online transactions are recorded with our local server time, which is GMT. For any queries, please contact our
customer support desk.
Please know that withdrawals will be processed in the same method as the deposit, where possible. For security and identification reasons, you may be prompted to provide identifying documents when making a deposit or withdrawal.
Click here for detailed information on how to make a
withdrawal .